SBI looks to improve customer interface by hiring over 9,000 employees

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The largest bank in India, the State Bank of India is looking to improve customer interface, with plans to hire around 9,000 people to fill various roles in the organisation. This is the biggest recruitment drive by SBI following its merger with its five associate banks in April 2017.

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In addition to 7,200 new vacancies, over 1,100 backlogs will also be filled.

The merger had resulted in over 2,800 employees opting for voluntary retirement. Combined with attrition, this move resulted in a drop in SBI’s strength by over 10,000 employees.

The recruitment drive will see the bank hiring individuals primarily for customer support and sales, with advertisements for the same already out in public domain. The junior associates will be hired following a test, which will be conducted across the country.

Uttar Pradesh and Maharashtra have the highest number of vacancies, standing at 885 and 730 respectively, with the lowest number of vacancies being in Lakshwadeep (3). The drive will aim to fill over 1,100 backlogs in addition to 7,200 new positions.

Candidates are expected to know the regional language of the state from which they are applying.

Additionally, SBI is also looking at restructuring to improve operations. A number of staff members have been redeployed for the same.

SBI, which had around 2.79 lakh employees before the merger now has a strength of approximately 2.69 lakh employees.

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