Ola, on Thursday became the first cab aggregator in the country to launch in-ride insurance services for its customers. Under its ‘Chalo Befikar’ program, commuters can now avail insurance worth Rs.5 lakh when they ride in an Ola.
The optional cover can be availed by paying a premium of Re.1 per ride (intra-city bookings). For Ola Rentals and Ola Outstation the premiums are Rs.10 and Rs.15 respectively.
In addition to cabs, Ola is offering this facility across all its categories, namely autos, e-rickshaws, and kaali-peeli.
The cab aggregator has tied up with ICICI Lombard General Insurance and Acko General Insurance for the same. The program will initially be restricted to commuters in metro cities, with the company planning to expand it to all the 110 cities in which it operates.
The option to avail the cover will be provided in the app itself, at the time of booking. In case of a claim, commuters can utilise either the Ola app or the app/website of Acko initially.
The plan provides cover for ambulance transportation, lost baggage, hospital allowance, etc.
|Parameter||Cover (Rs.)||Category applicability|
|Hospital allowance||500 per day||Micro, Mini, Prime, Auto, Rental, Outstation|
|Accidental medical expenditure||1 lakh||Micro, Mini, Prime, Auto, Rental, Outstation|
|OPD procedures||3,000||Micro, Mini, Prime, Auto, Rental, Outstation|
|Ambulance cover||10,000||Micro, Mini, Prime, Auto, Rental, Outstation|
|Accidental death benefit||5 lakh||Micro, Mini, Prime, Auto, Rental, Outstation|
|Partial/Total disability (permanent)||5 lakh||Micro, Mini, Prime, Auto, Rental, Outstation|
|Missed domestic flight||5,000||Micro, Mini, Prime, Auto, Outstation|
|Baggage loss/loss of laptop||20,000||Outstation|
|Cover for home insurance||1 lakh||Outstation|
Driver-partners of Ola were already covered under the ‘Chalo Befikar’ scheme, with a cover of Rs.5 lakh provided to them.
With Ola and Uber locked in a battle for supremacy in the market, this move could help Ola gain an upper hand in terms of customer satisfaction.
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