GST, digitisation will transform Indian logistics market, says DHL CEO


According to DHL CEO Ken Allen, the implementation of Goods and Services Tax (GST), digitisation, and e-commerce reforms will transform the way in which the Indian logistics market operates. He noted that this change signifies greater opportunities for DHL’s operations in the Indian market. With these changes, Ken Allen is optimistic that the volume of cargo movements between India and China will increase as the two countries continue to expand bilateral trade with each other.

Indian logistics market

He said that the expected rise in international and inter-Asian trade will contribute to increased shipment volumes in India. Higher shipments indicate higher cargo movement between the two countries. This is the reason why DHL sees strong growth within and outside the Indian market.

Allen noted that the general way in which the Indian logistics market operates is bound to change following the implementation of GST and digitisation. With the increase in online orders, a bigger volume of cargo movement is likely to customers and companies. Moreover, movement of various documentations concerning the infrastructure development in the country will also help in bringing about change in the country’s logistic operations.

DHL’s Central Asia Hub (CAH) is located in Hong Kong. This hub is centrally located between the world’s two most populous nations. This allows the company to serve both countries effectively. Following the €335 million investment in this hub, the trade volume through this hub between China and India has increased by about 5.3% within the first nine months of operation. The company is also planning to strengthen its hubs in Shanghai, Singapore, and Bangkok to cater to the Asia-Pacific markets.

Deutsche Post DHL is the world’s largest logistics company. The company has witnessed a significant growth in the recent years. In India, the company has a well laid out infrastructure that allows it to operate effectively. The company is also optimistic that exports from the Indian market will grow in the upcoming days and generate large volumes of export-oriented cargo.


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